Frequently Asked Questions
HOW CAN I CONTACT STREAMLINED & SIMPLE?
We'd love to hear from you! You can contact us via email at hello@StreamlinedandSimple.com or by clicking on the Contact link on our website.
Please note that monitors and screens display colors differently. Colors on products you receive may vary slightly from the image(s) you see on your screen.
DO YOU OFFER A MILITARY DISCOUNT?
We are owned my a military family. Please email us at orders@StreamlinedandSimple.com for more information on our military discount. We thank you for your service to our country!
DO YOU OFFER WHOLESALE?
Yes, we do! We are currently accepting US based brick and mortar stockists. Please click here to learn more.
MAY I CONTACT YOU TO FEATURE OR GIVEAWAY YOUR PRODUCT ON MY BLOG OR IN MY PUBLICATION?
Yes! Please contact us at hello@StreamlinedandSimple.com to make requests and discuss options.
HAVE ANY ADDITIONAL QUESTIONS?
Don’t hesitate to ask! Feel free to contact us at hello@StreamlinedandSimple.com or by using the Contact page on our website.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Streamlined & Simple accepts Visa, Mastercard, Discover and American Express as well as Paypal and ApplePay.
DO YOU CHARGE SALES TAX?
No. We are located in the state of Oregon, which does not have sales tax.
WHEN WILL MY ORDER SHIP?
Most US orders ship within two business days unless otherwise noted in the product description. Canadian orders ship within 3-5 business days unless otherwise noted in the product description. You should receive an order confirmation email after you complete checkout and a shipping confirmation email after your order ships.
Orders placed during sales and over the holidays may be subject to additional processing time, as we are processing a large amount of orders during these times.
Once a package leaves our shop, we are unable to control how it is handled by the carrier. Should your order arrive damaged, please contact us immediately so that we can do our best to resolve the issue.
Please verify your shipping address is correct at checkout (through our shop AND through PayPal if you choose to checkout with their services) before submitting your order. We are not responsible for orders shipped to incorrectly submitted addresses.
WHAT TYPE OF SHIPPING SERVICES DO YOU OFFER?
We currently ship our orders via USPS First Class and Priority Mail.
HOW CAN I TRACK MY ORDER?
Tracking information is available as soon as an order is processed and shipped. When your order has shipped, you will receive an email with your tracking information.
Shipping duration is dependent on destination. All orders are shipped through USPS with a shipping duration of 3 - 5 business days after the package has left our facility. Packages can be tracked through the tracking link provided in your shipping confirmation. Please note that during sales and holidays, processing and shipping may take longer.
DO YOU SHIP INTERNATIONALLY?
Not at this time. Sign up here to be notified if this changes.
WHAT IS YOUR RETURN POLICY?
We do not accept returns. If your item arrives damaged or you received the wrong item, please contact us immediately at orders@StreamlinedandSimple.com so that we can work to correct it.
WHAT IS YOUR REFUND POLICY?
All orders are non-refundable. If your item arrives damaged or you received the wrong item, please contact us immediately at orders@StreamlinedandSimple.com so that we can work to correct it.
WHAT IS YOUR CANCELLATION POLICY?
We are unable to cancel or make changes to order information once an order has been received. Please make sure that you verify all items in your cart and your shipping address before checking out.